Privacy Policy

Privacy Policy
Last updated: February 28, 2025

Welcome!

This Privacy Policy ("Policy") explains how we collect, process, share, and safeguard your Personal Data when using our website outreachops.io ("Website") and related services ("Services"). It applies to both users of our Services and professionals whose contact details appear in our Services. Please review this Policy carefully to understand our data handling practices and your associated rights.

Personal Data We Collect

  • Personal Data You Provide:

    • Account Information: When creating an account, we collect your name, email address, password, mobile number, and other necessary details for account management.

    • Contact Information: Any Personal Data you provide via emails, contact forms, or other communications.

    • Support Information: Details shared when requesting technical support, including your name, contact details, and issue specifics.

    • Financial Information: For subscription purchases, we collect payment details through secure providers but do not store credit card information.

  • Information Collected Automatically:

    • Single Sign-On: Data from internet service providers when using single sign-on services.

    • Cookies and Similar Technologies: We use cookies to track interactions with our Services. Refer to our Cookie Policy for details.

    • Device and Usage Information: Includes IP address, browser type, and usage statistics.

  • Information from Other Sources:

    • Publicly Available Information: We may collect publicly available details for verification and enhancement of our Services.

    • Google API: Personal Data collected via emails and contact forms when integrating with Google services.

    • Data Providers: Information received from third-party data providers to enhance our Services.

    • Community Program: Participation may require providing specific details for verification and engagement purposes.

How We Use Your Personal Data

  • To Operate and Administer Services: Manage accounts, provide support, and facilitate communication.

  • To Improve and Personalize Services: Analyze usage, enhance security, and develop new features.

  • For Marketing: Send promotional materials and display targeted ads. Users may opt out of marketing communications.

  • For Legal Compliance: Fulfill regulatory requirements and protect our legal interests.

Who We Share Your Data With

  • Customers and Users: Personal Data may be shared within our Services.

  • Group Entities: Shared with affiliates and subsidiaries.

  • Service Providers: Includes payment processors and cloud service providers.

  • Legal Requirements: Disclosed to comply with legal obligations or legal proceedings.

  • Business Transactions: Shared during mergers, acquisitions, or similar business activities.

  • Aggregated Information: Used in anonymized form for statistical analysis.

Your Choices

  • Marketing Communications: Opt-out via provided unsubscribe options or by contacting us.

  • Access, Correction, and Deletion: Request to access, modify, or delete Personal Data. Account deletion may be required for data removal.

  • Opt-Out of Selling Personal Information: Use the "Claim Your Profile" form or "Do Not Sell or Share My Info" tool.

  • Additional Rights: Depending on your jurisdiction, additional rights may apply. Contact us for more information.

International Data Transfers Your Personal Data may be transferred internationally, including to the U.S. and other jurisdictions. We implement safeguards to ensure compliance with applicable laws.

Children’s Privacy Our Services are not intended for users under 18. If we discover data collected from a minor, we will take immediate steps to delete it.

Data Security We implement physical, managerial, and technical safeguards to protect your Personal Data. However, no online transmission is completely secure. Users are responsible for maintaining password confidentiality.

Data Retention We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and support backup and fraud prevention efforts.

Third-Party Services Our Services may include links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing Personal Data.

Changes to This Policy We may update this Policy and post changes on our Website. Significant updates will be communicated via email or Website notice.

Use of Google Workspace APIs We do not use Google Workspace APIs for developing, improving, or training generalized AI/ML models. Our use is strictly limited to aggregating email data and surfacing it to users.

Data Collection When integrating with Google Workspace APIs, we may collect:

  • User Information: Data provided directly, such as names, email addresses, and other relevant details.

  • Usage Data: Information on service interactions to enhance functionality, excluding AI/ML training purposes.

Data Usage Data collected via Google Workspace APIs is strictly used to:

  • Provide and maintain our Services.

  • Communicate regarding account and service updates.

  • Enhance user experience and security measures.